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Traveling with Animals
We transport dogs, cats and household birds, but there are conditions and restrictions that apply whether you are traveling with your pet, trained service animal, or emotional/comfort/psychiatric support animal. We advise you to read and understand the conditions and restrictions thoroughly prior to traveling with an animal.
• Permitted only on inter-island flights and flights leaving the State of Hawaii.
• Not allowed on flights arriving into the State of Hawaii due to Quarantine requirements. (Exceptions made for service animals only).
• Your pet must be in an approved carrier that will fit comfortably under the seat in front of you.
• You may book your pet in the passenger cabin at the same time you make your own flight reservations. (Subject to applicable fees and space availability by calling Hawaiian Airlines Reservations.)
For more information and requirements regarding traveling with your pet in the passenger cabin, please view our Traveling With Pets help page.
• Pet and kennel combined weight must not exceed 70 lbs. If the combined weight is in excess of 70 lbs. we may transport your animal via our Cargo department.
• Pet will be loaded in the baggage compartment of your passenger flight.
• You may book your pet as checked-in baggage at the same time you make your own flight reservations. (Subject to applicable fees and space availability. You may call Hawaiian Airlines Reservations to make your arrangements.)
We welcome guests and their trained service animals aboard our aircraft. Trained service animals are different from emotional/comfort/psychiatric support animals in that they have been trained to perform a particular function, service or task to assist a guest with a disability in the management of their disability.
Emotional support and psychiatric service animals are animals that provide comfort, affection and companionship to aid in emotional and/or psychiatric therapy. These animals are not Trained Service Animals, as they are not trained to perform a task and/or function to assist a guest with a psychological disability.
For more information and requirements regarding travel with Emotional Support/Psychiatric Support Animals, please view our Emotional/Comfort/Psychiatric Support Animals Help Page.
Traveling with Your Pet
In The Passenger Cabin
• Permitted only on inter-island flights and flights leaving the State of Hawaii.
• Not allowed on flights arriving into the State of Hawaii due to Quarantine requirements. (Exceptions made for service animals only).
• Your pet must be in an approved carrier that will fit comfortably under the seat in front of you.
• You may book your pet in the passenger cabin at the same time you make your own flight reservations. (Subject to applicable fees and space availability by calling Hawaiian Airlines Reservations.)
For more information and requirements regarding traveling with your pet in the passenger cabin, please view our Traveling With Pets help page.
As Check-in Baggage
• Pet and kennel combined weight must not exceed 70 lbs. If the combined weight is in excess of 70 lbs. we may transport your animal via our Cargo department.
• Pet will be loaded in the baggage compartment of your passenger flight.
• You may book your pet as checked-in baggage at the same time you make your own flight reservations. (Subject to applicable fees and space availability. You may call Hawaiian Airlines Reservations to make your arrangements.)
For more information and requirements regarding traveling with your pet as check-in baggage, please view our Traveling with Your Pet Help Page.
Traveling with Service Animals
We welcome guests and their trained service animals aboard our aircraft. Trained service animals are different from emotional/comfort/psychiatric support animals in that they have been trained to perform a particular function, service or task to assist a guest with a disability in the management of their disability.
For more information and requirements regarding traveling with service animals, please view our Service Animal Help Page.
For more information and requirements regarding traveling with an emotional/psychiatric support animal, please view our Emotional/Comfort/Psychiatric Support Animals Help Page.
Traveling with Emotional/Comfort/Psychiatric Support Animals
Emotional support and psychiatric service animals are animals that provide comfort, affection and companionship to aid in emotional and/or psychiatric therapy. These animals are not Trained Service Animals, as they are not trained to perform a task and/or function to assist a guest with a psychological disability.
For more information and requirements regarding travel with Emotional Support/Psychiatric Support Animals, please view our Emotional/Comfort/Psychiatric Support Animals Help Page.