Hawaiian Airlines’ check-in kiosks are available in the departure lobbies of most airports we serve. When you skip the lines at the counters and check yourself in, you can:
In order to start, you'll need one of the following:
Once you arrive at the airport, go to any self-service kiosk machine located in the check-in lobby of most airports serviced by Hawaiian Airlines and start the check-in process by following the below steps:
If for some reason self-service check-in isn’t working for you, please see an Airport Customer Service agent at the kiosks or check-in counter for further assistance.
At select airports, our kiosks will help you self-tag your check-in luggage. The kiosks will guide you through a few easy steps, you'll just need to drop off your bags to the designated Self Tag Bag Drop area to complete your check-in.
| Airport | Self-Tag Kiosk |
| Honolulu, Oahu (HNL) | Yes |
| Hilo, Hawaii Island (ITO) | Yes* |
| Lihue, Kauai (LIH) | Yes* |
| Kona, Hawaii Island (KOA) | Yes* |
| Kahului, Maui (OGG) | Yes |
| New York, New York (JFK) | Yes |
| Las Vegas, NV (LAS) | Yes |
| Oakland, CA (OAK) | Yes |
| Portland, OR (PDX) | Yes |
| Phoenix, AZ (PHX) | Yes |
| Seattle, WA (SEA) | Yes |
| San Diego, CA (SAN) | Yes |
| San Francisco, CA (SFO) | Yes |
| Sacramento, CA (SMF) | Yes |
*One (1) Live Kiosk
If you’re leaving Hawaii bound for North America from any city besides Honolulu, and you have check-in baggage, don’t forget to pass it through the required agricultural inspection before using a Kiosk. The Honolulu International Airport (HNL) is set up to inspect your baggage after you’ve completed check-in on the kiosk.
Kiosk check-in will make your life easier, but remember that there are a few time restrictions for usage.
Kiosk maximum check-in time is based upon whether or not you will be traveling with Hawaiian Airlines and checking in a bag, or not.
| Maximum Kiosk Check-in Time | |
|---|---|
| Guests with checked baggage | 4 hours prior to scheduled departure |
| Guests without checked baggage | 24 hours prior to scheduled departure |
Based on your destination, we have varying minimum check-in times when using the kiosk.
| Minimum Kiosk Check-in Time | |
|---|---|
| Neighbor Island Destinations | 30 minutes prior to scheduled departure |
| North America Destinations | 45 minutes prior to scheduled departure |
| International Destinations | 60 minutes prior to scheduled departure |
Remember, you must check in by a certain time, based on destination and departure time, to complete the check-in and security process and get to the departure gate in time. Visit Airport Check-in Times for more information.
Kiosk check-in is not available for the following reservations:
In most cases, you can get seat assignments within 24 hours before departure using web check-in, or when you check in on the day of departure via kiosk or an agent. Kiosk check-in will allow you to look at the seat map and select an available seat. If you already have a pre-reserved seat, you’ll be able to choose a different seat, if it's available.
If you cannot get pre-reserved seats in advance, don’t worry, we’ll assign you seats at the gate. Please listen for your name to be called at the departure lounge.